Ebiquity in the press: American Express: Customer Service is ‘Better Than Ever’

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Brand Channel’s recent feature on ‘American Express: Customer Service is ‘Better Than Ever’ explores the study conducted by American Express and Ebiquity on customer attitudes and preferences around customer service.

The study found that U.S. consumers, especially millennials, say that businesses are “meeting or exceeding” their customer service expectations.

To explore the analysis in full on Brand Channel’s website, please click here. 

First featured 29/12/2017

 

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